Since its establishment, the Ministry has carried the expectations of diverse sectors. As public priorities evolve, these expectations have intensified, with growing calls for the Ministry to play a more pivotal and proactive role. In response, the Ministry continuously assesses and refines its policy priorities to align with societal needs and advance a Smart Nation vision.

To achieve the digital policy goals of building a "trustworthy and equitable, resilient and sustainable, free and diverse, and innovative and thriving" digital Taiwan and align with the overarching National Hope Project, the Ministry has established three key digital policy focuses: "Strengthening Anti-Fraud Measures," "Enhancing Digital Resilience," and "Developing the Digital Economy." These initiatives aim to strengthen the digital governance framework, maximizing benefits while mitigating risks.

• 1. Strengthening Anti-Fraud Measures
  • Developing the "Online Fraud Reporting and Inquiry Platform":
    To combat online scam advertisements and consolidate reporting channels for fraudulent messages across social media platforms, the Ministry is developing the “Online Fraud Reporting and Inquiry Platform.” By leveraging Information and Communication Technology (ICT) and fostering public-private collaboration, the platform aims to strengthen fraud prevention and blocking mechanisms. It will enable the public to report and verify suspicious online fraud cases in real-time. Through human review, automation, and AI technology, suspicious messages will be categorized and forwarded to government or private agencies for handling. The system will also update the reported cases' status, improving fraud prevention and reporting efficiency.
  • Enforcing Regulations under the Anti-Fraud Act:
    Following the enactment of the Anti-Fraud Act by the Executive Yuan on July 31, 2024, the Ministry has introduced sector-specific anti-fraud measures targeting four industries under its digital economy jurisdiction. In addition to strengthening fraud detection, prevention, and response capabilities, the Ministry established safe harbor mechanisms to promote public-private collaboration in anti-fraud efforts, ensuring industry stakeholders can assist in fraud prevention initiatives without worries.
  • Strengthening Public-Private Anti-Fraud Mechanisms:
    • Masked Number Technique: Masking recipient phone numbers into temporary codes for delivery orders, prevents personal information leaks and protects user privacy.
    • Amendment of Electronic Signature Act: On April 30, 2024, the Legislative Yuan passed the third reading of the Electronic Signature Act amendment, which the President subsequently promulgated. The Ministry has revised the "Enforcement Rules for the Electronic Signature Act," "Regulations on Required Information for Certification Practice Statements," "Regulations Governing Permission of Foreign Certification Authorities," and other relevant regulations. To foster the growth of Taiwan's electronic signature service industry, the Ministry established the Electronic Signature Solution Service Capacity Registry to assist stakeholders in selecting qualified service providers compliant with the Act.
    • RPZ (Response Policy Zone) Mechanism for Blocking Fraudulent Websites: The Taiwan Network Information Center (TWNIC) coordinates with Internet Access Service Providers (IASPs) to establish voluntary DNS RPZ mechanisms, enabling temporary blocking of malicious or fraudulent websites. Activation of the mechanism requires explicit legal authorization, a court judgment, or an administrative order. While this measure cannot delete fraudulent websites or illegal content, it effectively prevents users from accessing these sites and curbs the spread of online scams. Additionally, the Fraud Crime Harm Prevention Act, passed on July 12, 2024, authorizes IASPs to cooperate in implementing access restrictions under Articles 39 and 42.
    • Government Short Code SMS Platform: To mitigate the risk of SMS fraud, the government launched a dedicated short code service. This service enables government agencies to send official SMS using the dedicated "111" code, ensuring the public can quickly identify legitimate government messages.
    • Promoting Commercial Short Codes: To prevent fraud syndicates from impersonating legitimate businesses via SMS, the Ministry engaged with telecom associations and significant carriers to establish trusted information channels and strengthen safeguards against fake government messages.
    • Leveraging AI for Anti-Fraud: The Ministry is developing an automated AI-driven fraud detection platform capable of 24/7 real-time monitoring to swiftly identify and flag fraudulent content, enhancing the efficiency of investigations.
  • Establishing a Digital Joint Defense Platform for Third-Party Payments:
    The Ministry developed the Third-Party Payment Virtual Account Inquiry Platform to facilitate rapid coordination between third-party payment providers and law enforcement. This enables swift identification of the provider linked to a specific virtual account.
  • Combating Game Point Fraud:
    The Ministry has introduced four targeted countermeasures addressing risks at the point card provider, game platform, convenience store, and customer service levels to prevent game point-related fraud.
  • Enhancing E-commerce Oversight and Strengthening Cybersecurity Protection Capabilities:
    Following the "Personal Data Protection Act," the Ministry has issued the Personal Data Security Guidelines for Digital Economy Industries, requiring all regulated e-commerce businesses to ensure full compliance and enhance cybersecurity measures.
• 2.Enhancing Digital Resilience
  • Building a Diverse, Heterogeneous, and Secure Communication Resilience Network:
    The Ministry continues to develop a comprehensive communication resilience network spanning sea, land, and air, enhancing all-hazard protection—including cybersecurity—of critical communications infrastructure. The initiative also accelerates high-speed broadband deployment, ensuring national network resilience and safeguarding citizens' communication rights under extreme conditions.
  • Strategic Spectrum Management to Safeguard Public Interests:
    • 6G Industry Development Early-stage R&D Plan: Prepare Taiwan's 6G candidate spectrum and broaden international engagement channels. The Ministry also assesses the potential impact of cross-sector 6G applications on spectrum management.
    • Amendment of the "Unmanned Vehicles Technology Innovation Experimentation Act": Revise the radio frequency and geographical scope, experimental period, and other related conditions for innovative experimentation applications.
    • Allocation of Frequency Resources for the Digital Industry: Allocate frequency to meet emerging technology and industrial application demands, supporting innovation and digital industry development.。
    • High Altitude Platform Station (HAPS) Network Verification: The Ministry is advancing Non-Terrestrial Network (NTN) technologies for near-space platforms such as high-altitude balloons and drones, collaborating with domestic telecoms, platform operators, and research institutions to jointly develop communication and energy control modules for high-altitude operations.
    • Improving the Digital Communication Resource Fee Structure: The Ministry is revising the Frequency Usage Fee Standards to incentivize telecom providers to expand signal coverage in remote areas and promote 5G technology upgrades, advancing digital inclusion.
  • Strengthening Cybersecurity Governance and International Cooperation:
    • The Ministry continuously analyzes emerging cybersecurity threats and technological trends, updating the Cybersecurity Management Act and related regulations accordingly.
    • The Ministry is planning the next phase of the"National Cyber Security Action Plan" to bolster the digital security resilience of Taiwan's smart nation framework.
    • Actively participate in international cyber drills and meetings of cybersecurity organizations, establish international cybersecurity joint defense cooperation relationships and cyber intelligence sharing channels. The Ministry also conducts bilateral cybersecurity dialogues and works toward signing memoranda of understanding (MOU) or cybersecurity cooperation agreements with allies. By sharing cybersecurity intelligence and actively engaging in offensive and defensive drills, the Ministry aims to deepen international cooperation.
  • Strengthening Joint Cyber Defense Mechanisms and Critical Infrastructure Governance:
    • Through the National Cybersecurity Joint Defense Monitoring and Reporting Mechanism, the Ministry shares domestic and international cybersecurity intelligence vulnerability reports, information on cybersecurity monitoring, potential cybersecurity threats, malicious emails, malware, and network blocklists.
    • Continuing to promote cybersecurity protection standards for critical infrastructure (CI) sectors.
    • Assist in improving service capacity for agencies through the GSN DNS parallel service.
    • Strengthen government cybersecurity defense by promoting T-Road and Zero Trust frameworks at Level A agencies for cybersecurity responsibility.
  • Building Cybersecurity Talents Ecosystem and Enhancing Cybersecurity Workforce Capabilities:
    • Assisted in training personnel on cybersecurity competencies for agencies to boost defense capabilities.
    • In 2024, a cybersecurity category in the civil service examination was established to expand the recruitment channels for cybersecurity talents through national exams. Additionally, the Ministry initiated the "Government Cybersecurity Workforce Skills Transition Training Program" to equip non-IT civil servants with cybersecurity skills, enabling them to support cybersecurity work.
  • Government Digital Resilience Assessments:
    • Promoting the "Cloud Backup and Recovery Improvement Plan for CriticalCivilian Service Systems of Administrative Departments." Conduct annual on-site audits of key civilian service systems to understand their procedures for using cross-border public cloud services and offer tailored recommendations.
    • Conduct digital resilience assessments for key civilian service systems and the core operation systems of agencies, offering on-site guidance to help agencies implement digital resilience.
• 3. Developing the Digital Economy
  • Guiding Industries to Grasp the Growing Trend:
    The Ministry strengthens guidance and investment in the digital industry through strategies such as disseminating AI technology applications, enhancing cybersecurity and personal data protection of industry, building software foundations, and expanding international markets. For example, in collaboration with the National Development Council (NDC), the Ministry has allocated NT$10 billion from the National Development Fund to invest in AI startups, boosting the adoption of AI-related applications. AI, cybersecurity, and software integration aims to foster Taiwan's next trillion-dollar digital economy by 2026.
  • Promoting Cybersecurity Industry Development and Strengthening IndustrialCybersecurity Protection:
    • Promoting Cybersecurity Industry Development: The Ministry supports domestic cybersecurity R&D and validating emerging technologies through programs such as the Dual-Use Cybersecurity R&D Subsidy and Zero Trust Field Validation Incentive schemes. Regarding international expansion, the Ministry has set up the Taiwan Cybersecurity Pavilion at the Taiwan Cybersecurity Conference, the largest cybersecurity exhibition in the Asia-Pacific region, to jointly promote Taiwan's cybersecurity companies and organize international promotional groups and exchange activities to create business opportunities.
    • Strengthening Industry Cybersecurity Protection: The Ministry, in collaboration with SEMI Association and TSMC, developed the world's first semiconductor equipment cybersecurity standard, SEMI E187, which has become a mandatory requirement for TSMC's suppliers. The Ministry is expanding this model to the panel industry and advancing international certification of chip security testing labs via Trust CB, enabling domestic testing with global recognition. The Ministry has also subsidized cybersecurity R&D for military-civilian dual-use applications and has guided 19 firms through the U.S. CMMC certification, establishing model cases within the industrial supply chain. Additionally, the Ministry collaborates with 24 industrial associations, promoting cybersecurity ratings, and established the "Industry Cybersecurity Strengthening Task Force" (Special Interest Group, SIG) to support over 377 member companies in evaluating and improving their cybersecurity governance maturity.
  • Collaboration with the Ministry of Health and Welfare (MOHW) on "Sign Language Video Relay Service" (VRS):
    Leveraging Open APIs and open-source apps, this service enables sign language interpreters to assist deaf individuals in real-time communication. The VRS officially launched on August 1, 2024, in collaboration with the Ministry of Health and Welfare.
  • Promoting Dedicated 5G Spectrum and Networks, Expanding Industrial Innovative Applications:
    The Ministry issued the "Regulations Governing the Establishment and Use of Mobile Broadband Dedicated Telecommunications Networks” and selected 33 benchmark cases in 2023. Benchmark operators received 5G dedicated spectrum licenses on May 29, 2024. By July, these operators began conducting commercial verification and operational deployment. These projects foster cross-sector learning, driving collaboration and growth among telecom operators, equipment manufacturers, and solution providers.
  • Fostering AI, Cybersecurity, and Software Industries:
    • Investing NT$10 billion in AI startups to accelerate AI adoption.
    • Integrating AI, cybersecurity, and software industries to develop Taiwan's next trillion-dollar industry by 2026.
  • Strengthening Cybersecurity Industry Development:
    • Supporting local cybersecurity R&D and commercialization of cybersecurity technology.
    • Promoting Taiwan's cybersecurity solutions at international exhibitions.
    • Establishing cybersecurity standards for semiconductor supply chains, requiring compliance with SEMI E187.
    • Strengthening cybersecurity certification for the chip industry to meet global security standards.
  • Talent Development and International Engagement:
    • Scaling digital talent training via online courses and industry programs
    • Attracting global digital talent through competitive work policies.
  • Promoting Data Utilization and Digital Trust:
    • Establishing Data Governance Guidelines to standardize public sector data management.
    • Developing a decentralized digital identity system (Web3) to enhance online trust.
    • Encouraging privacy-enhancing technologies (PETs) for data protection.
    • Launching data-driven innovation competitions to foster new fintech, healthcare, and social services applications.
  • Supporting Taiwan's Green Digital Transformation
  • Aligning digital policies with Taiwan's 2050 Net-Zero Emissions Strategy.