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Deliberative Workshops on Taiwan Digital Identity Wallet Successfully Concluded, Collaborating with Experts and the Public to Co-Create a Blueprint for Digital Infrastructure

The "Taiwan Digital Identity Wallet (TW DIW) "initiative, promoted by the Ministry of Digital Affairs as a key component of the nation's digital infrastructure, has recently completed four deliberative workshops. These workshops combined the spirit of deliberative democracy with innovative design methods, bringing together experts from various fields and members of the public to jointly explore the risks, opportunities, and future potential scenarios of digital identity applications.

The series included two expert sessions held on June 4 and 5, followed by two public user testing sessions on June 27 and 28. The workshops aimed to enhance participants' understanding of the TW DIW through role-playing, situational simulations, and discussions on dilemmas that may arise from digital development, thereby gathering diverse perspectives.

The expert sessions gathered 36 specialists in information technology, law, finance, public administration, design, and industry. They provided concrete recommendations covering institutional governance, industry applications, social equity, and disaster recovery. Experts affirmed the positioning of the TW DIW as a national-level infrastructure, while emphasising that policy efforts should strengthen governance of Master Data, cross-departmental collaboration, and trustworthy authentication mechanisms. They highlighted everyday contexts, such as healthcare, financial activities, and convenience stores, as priority choices for implementation.

On the technical side, experts recommended prioritizing offline verification, real-time error alerts, and default minimal data disclosure mechanisms to ensure system resilience and user safety. As for the societal aspect, experts underscored the importance of digital equity and user autonomy, advocating for the careful consideration of diverse user needs in functionalities and interfaces to help all groups use the system with confidence.

The public sessions invited users from various backgrounds to personally explore how the TW DIW could be applied in daily life and to provide feedback through simulated events. Participants focused on ease of use, transparency of data disclosure options, and practical utility in everyday settings, while appreciating the diverse interactive activities that helped deepen their understanding of the policy.

The Ministry of Digital Affairs stated it will continue to consolidate and analyze feedback from all stakeholders, serving as a critical basis for ongoing policy refinement and technical planning. This initiative aims to establish a digitally inclusive infrastructure that promotes broad public participation, enhances transparency in digital governance, and fosters collaboration between the public and private sectors. By steadily accumulating societal trust, it seeks to promote the sustainable development of digital policies.

All feedback gathered during the workshops will be compiled and referenced for the further advancement of the TW DIW. More information about the initiative will be available on the Ministry's official website, inviting the public to stay engaged and contribute to shaping the digital future.

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