Combating fraud is a top priority for the current administration, requiring coordinated action between central and local governments. To this end, the Ministry of Digital Affairs (MODA) has launched the "Fraud Reporting and Inquiry Platform," enabling the public, central agencies, and local governments to submit reports, facilitating the rapid takedown of fraudulent ads. In response to the digitalization of government, central and local authorities are jointly prioritizing electronic document submission.

Since the Fraud Crime Prevention Act took effect on July 31, 2024, the Taipei City Government has actively stepped up its anti-fraud efforts in line with the act. Starting in May 2025, it has issued official paper notices every 1-2 days, directing Meta to remove fraudulent ads detected by the city on its platform. On June 18 and July 14, the Taipei City Government reported to MODA instances where Meta failed to remove fraudulent ads within 24 hours, and requested that MODA fine Meta.

Upon receiving the report from the Taipei City Government, MODA promptly convened a joint meeting on July 30 with prosecutors, police, investigators, and city officials. Meta was invited to present its position. The meeting concluded that Meta should be penalized for systemic failures, ordered to rectify the issues within a set deadline, and subsequently fined NT$2.5 million in accordance with the law. To date, MODA has imposed a total of NT$18.5 million in fines on Meta.

According to Meta's statement during the meeting, the official documents delivered by the Taipei City Government were in paper form and did not include electronic files. Fraudulent URLs are typically alphanumeric strings, which, when manually entered, often lead to recognition errors (e.g., 1/I/l or 0/O). This extends processing time and prevents fraudulent ads from being accurately removed within 24 hours. To resolve delays caused by paper-based official document processing, MODA directed Meta to streamline its paper workflow within one month. On August 5, it convened a meeting with Meta and three other major online ad platforms, along with the Taipei City Government and all county/city governments, to discuss electronic notification solutions, including the use of electronic signatures and official document transmission, or parallel submission via email and CD, to boost processing efficiency and accuracy, and to reach a consensus. As of September 1, MODA has officially enabled all county and city governments to submit reports via the Fraud Reporting and Inquiry Platform. To date, the Taipei, Taichung, and Chiayi City Governments have used electronic reports through the system to request Meta to remove fraudulent ads.

MODA believes that electronic official documents are clearly superior to paper for government notifications to Meta regarding taking down fraudulent content. Therefore, it will continue coordinating with the Taipei City Government and Meta to leverage digital tools to streamline Meta’s processes for taking down fraudulent content reported by government agencies, accelerate response times, reduce manual workload, and create a win-win outcome in the joint fight against fraud.