The Ministry of Digital Affairs (MODA) today (13) released the 2025 Digital Access Survey Report, showing that Taiwan’s overall level of digitalization continues to deepen. In 2025, household internet access reached 93.4%, while individual internet access reached 90.3%, with both figures setting new historical records. The survey indicates that the Taiwanese public relies heavily on the internet for communication and entertainment, while usage of online banking and cloud services has also surpassed 50%, demonstrating that digital technologies are deeply and comprehensively integrated into daily life.

According to MODA, Taiwan’s individual internet access has shown steady growth since 2020, with both household and individual internet access rates reaching new highs in 2025. In terms of internet usage behavior, among internet users aged 12 and above, the most common online activities over the past three months remained instant messaging (97.2%) and online video entertainment (91.2%). These results are consistent with the 2024 survey. In addition, digital activities with usage rates above 50% included searching for product or service information (69.6%), online reading (68.5%), online banking (59.8%), and cloud storage use (54.8%), reflecting the widespread application of digital tools in daily life and financial services.

Notably, 46.9% of the public used Wikipedia for information search, a 3.4% decrease from the 2024 survey. According to MODA’s analysis, this trend may reflect ongoing changes in how people obtain information in the AI era or indicate that entertainment and instant messaging have shifted attention away from traditional search behaviors—an area that will be a key focus of future digital research.

MODA further stated that the survey aims to assess the current status and development trends of digital access among the Taiwanese population, providing an important basis for government policy planning and current resource allocation reviewing. The survey covers “ICT access, usage and literacy,” “residence,” “education and skills”. In addition to reporting overall digital accessibility, the survey examines differences in digital access among  groups differentiate by aspects like gender and place of residence, aiming to enhance public well-being and promote balanced, inclusive digital development.

MODA noted that the survey targeted people aged 12 and above across 22 counties and cities in Taiwan and was conducted via landline and mobile phones. The latest survey was conducted from May to July 2025, collecting 15,142 valid responses, with an average sampling error of ±0.8%. For the full survey results, please visit MODA’s official website: https://gov.tw/43W.