Want to apply for social housing but worried about the tedious and time-consuming documentation process? Through the "Human-Centered Data Use (MyData) Platform" of the Ministry of Digital Affairs (MODA), citizens can retrieve required documents online—saving time spent taking time off work, preparing hard copies, and traveling to different government offices. Currently, the National Housing and Urban Regeneration Center of the Ministry of the Interior, alongside municipal governments in Taipei, New Taipei, Taoyuan, Taichung, and Tainan, have integrated with the MyData platform to offer social housing application services. Citizens are encouraged to make full use of the service based on local housing recruitment schedules and their personal needs.

Mr. Lu, who works in the food and beverage industry in Taipei City, recently planned to apply for social housing. According to regulations, the required documentation included a "Household Registration Transcript" from the Household Registration Office, a "List of Enquiries about Data on Nationwide Personal Property," and a "Comprehensive Income Tax Data List for the Most Recent Year" from the National Taxation Bureau, among several other documents. Due to his busy work schedule, taking time off to visit various government offices in person was difficult. Remembering his past positive experience with the MyData platform, Mr. Lu chose to retrieve all necessary documents via MyData for his Taipei social housing application. After clarifying a few technical questions with the MyData customer service team, he completed his application.

Mr. Lu shared: "Working in food and beverage leaves me with busy hours and limited rest time, making it hard to take leave just to collect household, property, and income records from different agencies. Being able to access all the required documents online through MyData allowed me to submit everything before the deadline. It saved me a lot of time and made applying for social housing much more convenient."

MODA stated that applicants for social housing typically need to submit six to eight personal records—including household registration, property, income, or qualification proofs—depending on their eligibility status. In the past, applicants had to request these documents separately from household registration offices, tax bureaus, social service departments, and labor insurance Bureaus. Now, through the MyData platform, citizens only need to complete identity verification and grant consent to retrieve and submit the necessary data online, eliminating the hassle of commuting between agencies for paper certificates.

MODA noted that by utilizing cross-agency data integration and a citizen-consent framework, the MyData platform enables citizens to leverage their government-held personal data while safeguarding personal data security and privacy. This eliminates the need for citizens to run between offices gathering proofs when applying for public services. MODA will continue working with government agencies, state-owned enterprises, and financial institutions to expand MyData application scenarios, link more cross-agency data and services, and further boost the digitization and convenience of public services.

A more convenient life starts with MyData. Explore more citizen services on the MyData platform: https://mydata.nat.gov.tw.